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Tovi Privacy Policy

Last updated: June 14, 2025

Welcome to Tovi! We care deeply about your privacy and want to be totally transparent about how your data is collected, used, and protected.

By using Tovi, you agree to the practices described in this Privacy Policy. If you have any questions, just reach out — we’re here to help.

1. What We Collect

When you use Tovi, we collect the following types of data:

Personal Information

  • Email address (for sign-up and login)

  • Onboarding quiz answers (like your skill goal, motivation, learning style, experience level, and available time)

  • Learning progress (e.g. XP, streaks, what you’ve learned)

Non-Personal Information

  • General app usage data (like screens visited, session duration, clicks)

  • Device info (type, operating system, crash logs)

  • IP address (for basic security & analytics)

We do not collect sensitive personal data (like your government ID or payment details). Payments are handled through the app store (Apple or Google)... if they are, not by us directly.

2. How We Use Your Data

We use your information to:

  • Generate a personalized learning plan just for you using AI

  • Save your progress, XP, and streaks

  • Improve app performance and user experience through analytics

  • Keep your account safe and working smoothly

We do not sell your data. We also don’t show ads.

3. Third-Party Services We Use

To make Tovi work as intended, we rely on trusted third-party tools:

🔹 Cloud Services (Firebase)

  • Handles sign-up/login, stores your data securely, and tracks basic analytics

  • Firebase may process your info under their own privacy terms: Firebase Privacy

🔹 AI Content Generation Providers

  • We may use secure third-party AI services to generate your personalized learning content based on your quiz inputs

  • These services do not receive your email, only the necessary data to create useful educational content

  • Data sent is not stored long-term and is processed in compliance with privacy regulations

4. How We Protect Your Data

We use industry-standard security practices:

  • Data is encrypted in transit and at rest

  • Stored in secure cloud servers with limited access

  • Monitored for unauthorized access or misuse

While we take strong precautions, no system is completely immune from risk — by using Tovi, you accept this reality.

5. Your Rights

You have the right to:

  • Access your data

  • Update or change your profile

  • Request deletion of your account and stored data

  • Request limited use of analytics (where legally required)

To do any of the above, just email us at support@tovi.app — we’ll take care of it promptly.

6. Children’s Privacy

Tovi is not intended for users under the age of 13.
If you're between 13–16, you must have permission from a parent or guardian to use the app.

We follow COPPA and GDPR standards. If we learn someone under 13 used the app without permission, we’ll delete their data.

7. AI Disclaimer and Liability

Tovi uses AI to provide you with custom learning experiences. However:

  • The content is informational only — not professional advice

  • We do not guarantee accuracy or results from using the app

  • You agree not to hold us liable for decisions, actions, or outcomes based on AI-generated material

8. Limit of Liability

Tovi, its founders, or partners are not liable for:

  • Any indirect damages (e.g., lost data, learning results, or device issues)

  • User actions or behavior on or off the app

  • Interruptions caused by third-party tools or services

You use Tovi at your own discretion and for educational purposes only.

9. Updates to This Policy

We may update this policy from time to time. All updates will be reflected on this page. We encourage you to review it regularly to stay informed about how we protect your information.

10. Contact Us

Have a question or concern?
Email: support@tovi.app
We’re always here to help.

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